If you do not receive your package for any reason, we will bear the cost of re-shipping.
Transportation policy
You are responsible for providing correct shipping details
You need to bear any customs duties or import costs
We label all packages as low-value “gifts” to avoid import taxes.
All our products are shipped directly from the warehouse in Hong Kong.
We will provide a tracking number via email and SMS.
It can take up to five days for your tracking information to appear on the shipping company’s website.
In some countries, parcels may be delayed during customs clearance.
Freight
According to different transportation regions in the world, the freight to each country is calculated at checkout.
Processing time takes up to 3-7 working days
Transportation time: 15-25 working days
Depending on the size of the order, the processing time for some products may be longer.
During particularly busy periods, the time frame may increase.